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Attention: Mobility Scooters for Hire Sale Service Melbourne will be closed over the Christmas break for 2024 from 2pm on Friday 20th December, and will resume regular trading hours on Monday 6th January 2025. During this time, we will be open briefly on 30th December, 2024 from 9am – 5pm to handle any pickups and returns.

Factory 25/58 Mahoneys Rd, Thomastown VIC 3074
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Fault Codes Dynamic

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    Dynamic Diagnostic Flash Codes Shark Flash Codes

    Description This means…….. Notes
    All LED`s off Power is off Battery in charged Switch on
    All LED`s on steady Power is on Less LED`s imply a reduced battery charge
    Left RED LED is flashing Battery charge is low Charge batteries ASAP
    Right to left “chase” SHARK is being brought out of lock mode To unlock SHARK press the horn twice within 10 seconds of turning on.
    Left to right “chase” alternating with steady display SHARK is programming, inhibit and/or charging mode The steady LED indicate the current state of battery charge
    Right green LED is flashing Shark is in speed limit mode the current state of battery charge will be displayed at the same time
    All LED`s flashing slowly Shark has noticed an out of neutral at power up (oonapu) condition Release the joystick back to neutral
    All LED`s flashing quickly Shark has detected a fault Shark uses flash codes to indicate a fault, see the diagnostic section below
    2 flashing amber LED`s A communication fault exists between the power module and remote Check the power module for a fault, the cable for damage, and that the battery is sufficiently charged
    Flash Code Fault Type Suggested Actions
    1 User Fault Possible stall timeout or user error Release the joystick to neutral and try again
    2 Battery Fault Check the batteries and cabling Try changing the batteries Batteries may require replacing
    3 M1 Motor Fault Check the M1 (normally left) motor, connections and cabling
    4 M2 Motor fault Check the M2 (normally right) motor, connections and cabling
    5 Left Park Brake Fault Check the left park brake, connections and cabling
    6 Right Park Brake Fault Check the right park brake, connections and cabling
    7 SHARK Control unit fault Internal Controller unit Fault, Replace Control unit
    8 SHARK Power Module Fault Check SHARK Connections and Wiring Replace the Power Module
    9 SHARK Communications Fault Check SHARK Connections and Wiring Replace the SHARK Control Unit
    10 Unknown Fault Check all Connections and Wiring Consult a service agent
    11 Incompatible Control Unit Wrong type of Control Unit connected Ensure the branding of the Power Module matches that of the Control Unit

    Commando Flash Codes

    Flash Code Fault Type Suggested Actions
    1 Commando Fault Try reprogramming the Commando
    2 Accessory Fault Check all accessory devices connected to the Commando Check program is suitable for particular variant
    3 Left Motor Fault Check the left motor, connections and cabling
    4 Right Motor fault Check the right motor, connections and cabling
    5 Park Brake Fault Check the left park brake, connections and cabling
    6 Unused
    7 Low Battery Fault Check Battery voltage is above 17V Check Battery Connection and Terminals Check Condition of Batteries
    8 Over Voltage Fault Check Battery voltage is below 32V Check Battery wiring and terminating is secure
    9 DX Bus Fault 1 (DX version only) Check condition of DX-BUS Cables and Connectors
    Internal Fault (Non DX versions) Contact Service Agent
    10 DX Bus Fault 2 (DX version only) Check condition of DX-BUS Cables and Connectors Check Hazards were not turned on at Power Up
    Internal Fault (Non DX Versions) Contact Service Agent
    11 Stall Timeout Fault Ensure motors are free to turn and Power off and on.

    DX Flash Codes

    Flash Code Fault Type Suggested Actions
    1 DX Module Code If the unit has just been reprogramming this may not indicate a fault. Turn system on and off to clear flash code or check program is correct. If this does not cure the fault: Check DX-BUS Connectors and Cables Check status LED’s on other modules Check all necessary modules are present and connected
    2 DX Accessory Code A Clam or Tam receiving a Slow/Stop signal, if not may cause this: Check all external devices connected to the System excluding devices connected to DX Power Module.
    3 M1 Motor Fault Check the M1 (normally left) motor, connections and cabling
    4 M2 Motor fault Check the M2 (normally right) motor, connections and cabling
    5 Left Park Brake Fault Check the Left Park Brake, connections and cabling
    6 Right Park Brake Fault Check the Right Park Brake, connections and cabling
    7 Low Battery Fault Check Battery voltage is above 17V Check Battery Connection and Terminals Check Condition of Batteries
    8 Over Voltage Fault Check Battery voltage is below 32V Check Battery wiring and terminating is secure
    9 CAN L Fault Check condition of DX-BUS Cables and Connectors
    10 CAN H Fault Check condition of DX-BUS Cables and Connectors Check Hazards were not turned on at Power Up
    11 Stall Timeout Fault Ensure motors are free to turn and Power off and on.
    12 Module Mismatch There is a module or software incompatibility issue. Reprogram or Consult your Dynamic Service Centre

    DL Flash Codes

    Flash Code Fault Type Suggested Actions
    1 Low Battery Fault Check Battery voltage is above 17V Check Battery Connection and Terminals Check Condition of Batteries
    2 High Voltage Fault Check Battery voltage is below 32V Check Battery wiring and terminating is secure
    3 Left Motor Fault Check the left motor, connections and cabling
    4 Right Motor fault Check the right motor, connections and cabling
    5 Park Brake Fault Check the left park brake, connections and cabling
    6 Controller fault Contact Service Agent Note: In some cases a motor fault that occurs whilst driving may cause a 6 flash fault to be registered.
    7 Motor Stalled of Joystick out of Neutral at Power Up Ensure joystick is released at power up. Ensure motors are free to turn and Power off and on.

    DS Series Scooter Controller Flash Codes

    Flash Code Fault Type Suggested Actions
    1 Battery Needs Recharging Battery Charge is running low, Recharge Batteries as soon as possible
    2 Battery Voltage too low Drive Inhibited, Batteries too low, recharge Batteries
    3 Battery Voltage too high Battery Charge too high. May be caused by over charging.
    4 Current Limit time-out The Scooter has drawn too much current for too long. Turn scooter power off leave for a few minutes and turn on again. Check Motor and Loom for Shorts
    5 Brake Fault Check Park Brake and Loom for Short and Open Circuits
    6 Out of Neutral at Power Up Check Throttle is released and power up Check Throttle Neutral is calibrated correctly
    7 Speed Pot Error Check Throttle Pot as it may not be correctly set up. Check for Open or Short Circuits in Pot wiring. Check condition of Pot
    8 Motor Fault The Motor or Motor Loom may be Faulty. Check for Open or Short Circuits
    9 Other Internal Errors Contact Service Agent
    Enquire Now

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